MDR Solution FAQ

What is an MDR Solution?

Managed Detection and Response (MDR) services integrate advanced security monitoring capabilities with 24/7 threat detection, investigation, and response, enabling you to prevent business disruption and build a more resilient security operation.

Why is leveraging an MDR provider a good idea?

Leveraging an MDR service is a strategic decision that enables you to enhance your cybersecurity posture without the overhead of building or expanding your in-house team. MDR services provide continuous, 24/7 monitoring, threat detection, investigation, and response capabilities, so you can proactively address potential cyber threats before they escalate into serious breaches.

How does the Security Operations Center (SOC) work with your MDR service?

The cIG SOC is an integral part of our MDR service. With our MDR you get 24/7 SOC coverage with investigation and response to threats before they impact your business. Our 24/7 SOC Cyber Analysts are an extension of your team and will pick up the phone to provide immediate expertise, peace of mind, and hands-on assistance to remediate threats on your behalf when and where you need it.

Buying MDR vs. building my own internal SOC?

Security leaders often underestimate the cost of building and running an internal SOC . You must consider the security tools, staffing, and operational expenses required. We help you accelerate your security program at a fraction of the cost compared to building an in-house SOC.

How much do MDR services costs?

Managed Detection and Response pricing packages are based on per user and level of risk tolerance. Each of our MDR pricing packages are designed to offer comprehensive multi-signal visibility and coverage to go beyond alerting to deliver 24/7 threat hunting and complete response.

How do your customers contact the SOC?

When an incident hits you want a team that will pick up the phone — live— to provide expertise, peace of mind, and complete response when you need it most. cIG's SOC is available 24/7 via phone and email to provide immediate expertise and hands-on assistance.

How Does cIG’s MDR Solution Integrate with Microsoft?

We are a Microsoft Security Solutions Partner and Microsoft Verified Managed XDR Solution Provider. We detect, investigate, respond, and remediate threats 24/7 across your Microsoft ecosystem.

With cIG MDR for Microsoft you can expect:

  • 24/7 Microsoft Ecosystem Visibility
  • 24/7 Security Event Monitoring
  • 24/7 Threat Detection and Investigation
  • 24/7 Complete Response and Threat Disruption
  • Elite Threat Hunting and Original Research
  • Certified Microsoft Experts
  • Proprietary Threat Detection Content and Microsoft Runbooks


How Does MDR protect against GenAI threats?

cIG helps you maximize your GenAI usage by providing comprehensive visibility into how your employees currently use Generative AI applications, understand and identify potentially risky user behavior, and develop responsible AI governance, risk and compliance policies.

Ready to Get Started?

See How We Can Secure Your Assets

Let's talk about how cIG can solve your cybersecurity needs. Give us a call or submit your information below and our representative will be in touch to help you build a more resilient security operation today.

Call Us On: +267 - 74657500 | Email: info@cyberintrustionguard.com

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