Managed SOC FAQ
A SOC or Security Operations Center is a facility where a team of security analysts implement various tools and technologies (e.g., SIEM, XDR, Endpoint, Network) to conduct threat investigations and develop threat intelligence to hunt, investigate, and respond to cyber threats in real-time. SOC Cyber Analysts monitor your IT environment (e.g., endpoints, network, log, and cloud) for suspicious activity and are the first to investigate and respond when
security threats emerge or when potentially malicious activity is detected.
SOC-as-a-Service or Managed SOC services refer to outsourcing security monitoring, threat detection, and threat response to a dedicated team of security experts. Managed SOC services give organizations access to advanced security monitoring capabilities without requiring them to invest in the security tools, personnel, and operational expenses to run and manage a SOC in-house.
Security leaders often underestimate the cost of building and running an internal SOC. You need to consider the up-front cost and ongoing investment involved as you weigh your options. Most organizations don’t have the resources they need to navigate today’s threat landscape on their own.
cIG's 24/7 SOC provides initial threat response in seconds and contains threats with a 15-minute Mean Time to Contain, ensuring swift and effective action to prevent business disruption.
Our Security Operations Center (SOC) offers comprehensive services that cover everything from initial triage to investigation and remediation actions. If needed, we also escalate to our Incident Handling teams, the Threat Response Unit (TRU), or our Incident Responders. Our 24/7 SOC Cyber Analysts are an extension of your team and will pick up the phone to provide immediate expertise, peace of mind, and hands-on assistance to remediate threats on your behalf when and where you need it.
No two days are the same for our SOC analysts. Our Cyber Analysts investigate enriched alerts from our Open XDR Platform and actively work to quickly determine if malicious behavior is occurring. When they do find a positive indicator, there is a sense of urgency and ownership that a customer is under threat and our analysts immediately begin response and remediation. If one of our Cyber Analyst determines there is a hands-on-keyboard attacker or ransomware attack unfolding, the analyst will engage our Incident Handling Team, that is on staff for every shift. They will take command of the incident and ensure full remediation.
Managed SOC service providers typically offer different pricing models to accommodate your needs and level of risk tolerance. Some common pricing models include:
- Per User or Device
- Tiered Pricing
- Flat-Rate Pricing
- Custom Pricing
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Call Us On: +267 - 74657500 | Email: info@cyberintrustionguard.com